Workshops

September 2018
Basic safety in food

Basic Training in Food Safety

Food is essential for health and well being but may also be a cause of illness. Food-borne illness can have seriously damaging effects on individuals. Education of food handlers in the basic principles of food hygiene is therefore critical as it constitutes an important measure in preventing food-borne illness. Prevention is better than cure. ...
26 Sep
9:00 am - 4:30 pm
Saint Lucia Bureau of Standards
Bisee Castries, Saint Lucia
October 2018
Critical Elements of Customer Service 1 Day Workshop October 23

Critical Elements of Customer Service 1 Day Workshop

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This one-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. ...
23 Oct
9:00 am - 5:00 pm
Financial Administrative Centre
Point Seraphine
Understanding ISO 9001 Quality Management System

Understanding ISO 9001 Quality Management System

Training in a Quality Management System based on the ISO 9000 Series delves into the requirements of a quality management system. This training course is highly recommended for businesses and other organizations committed to continual improvement. ...
24 Oct
9:00 am - 4:30 pm
Saint Lucia Bureau of Standards
Bisee Castries, Saint Lucia
November 2018
Food Safety

HACCP Food Safety System Principles and Implementations

Food businesses need to implement food safety systems to ensure that they take food safety hazards into consideration and put in place control measures to deal with them. The Hazard Analysis and Critical Control Point (HACCP) is the globally recognized approach for developing a food safety system. ...
21 Nov
9:00 am - 4:30 pm
Saint Lucia Bureau of Standards
Bisee Castries, Saint Lucia
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